You can add folders to the groups to further organize the contents. These groups can be personal, which are only available to an individual user, or global, which are available to all Dameware Remote Support users. Managing Dameware groupsĭameware uses groups to manage collections of computers. These ports are configurable, should you require other port numbers. Setting up the proxy requires modifications to the firewall to allow ports 80, 443, 6129, 6130, 6132, and 6133. The internet proxy facilitates support with clients outside the network. Once the installation is finished, it's time to move on to configuring the internet proxy component. For production environments, I suggest configuring multiple servers and hosting the internet proxy in a DMZ. The installation offers an Express mode, installing all options on a single server. The centralized version of Remote Support is used in this example to support external clients. The standalone installation is sufficient for small deployments or testing but does not support sessions with users outside the network. There is an option for a standalone server installation or a centralized version.

The stand-alone version of Dameware does not include the Central Server and does not support Internet Sessions with remote end users outside of your network.īelow is a guide for upgrading Dameware as well as installation guides for both the centralized Dameware and the stand-alone Dameware products.Installation is a straightforward process. Dameware Remote Support centralized also enables you to initiate Internet Sessions to support remote end users outside of your network. The centralized version of Dameware offers the Dameware Central Server, which you can use to manage Dameware licenses, Global Host Lists, and Dameware users. Dameware is comprised of two key products- Dameware Remote Support ( DRS) and Dameware Mini Remote Control ( MRC), and these are available in a stand-alone version or a centralized version.

Dameware mini remote control agent